FAQ: Frequently Asked Questions
Question: I'm concerned about the data on my hard drive(s) in my computer(s). How do you handle this and other sensitive media?
Answer: YOUR IMPORTANT DATA SECURITY
All hard drives that are required to be destroyed are, without any reservations. Any that can be salvaged for reuse are prepared by following the federal (DOD) low leveling standards which includes but is not limited to a triple pass low level configuration. If you require a higher standard than 3 passes, you may want to request a certificate of destruction and have your hard drive(s) destroyed.
Per customer request, all other sensitive media are treated with the highest amount of care and security to insure the confidentiality of all entities in question. Other sensitive media would be CD's, tapes, etc.
It is the customers responsibility to low level/destroy their sensitive media like hard drives, tapes, etc. if they don't request Stone Castle Recycling to do this service and obtain a certificate of destruction.
Remember, if in doubt, the customer can request a certificate of destruction, and Stone Castle Recycling will destroy your hard drive(s) and other sensitive media. Here is a basic example of the destruction process for a hard drive. The hard drive is removed from the computer. The circuit board is removed. The rest of the hard drive is shredded/ground including the platters where your data is stored. The scrap is then recycled. It's much more involved than that, but hopefully you get the idea.
Your data security is very important to you and us, therefore please ask us about these much needed services that we provide and have been providing for several years.
Thank you for your VERY important question on data security...We hope this answers your question adequately...please contact us if you need more information.
Question: What do you recycle?
Answer: Almost ANYTHING that you can think of! Please visit the What We Recycle area.
Question: Can I bring my Computer, Monitors, Printers, Cardboard, Wire and other items that I want to recycle directly to your business?
Answer: Yes, you can bring your items to recycle, directly to Stone Castle Recycling anytime during the hours of 8AM-5PM Monday-Friday. Please visit our contact page for directions.
Question: Is there a fee for me to recycle my obsolete equipment, wire, plastics, metals, computers, electronics and other "junk" ?
Answer: Most everything is at no charge for you to recycle with Stone Castle Recycling! Please call 801-731-9444 to alleviate your "junk" headaches! Our fees are for the recycling of monitors, terminals, televisions. Televisions, terminals and monitors can be quite expensive to properly recycle. California PAYS their electronics recyclers to recycle Televisions and Monitors. Utah does not at this time.
Please visit the Television Recycling area for more details...
Question: Does Stone Castle Recycling offer a pickup service for FREE?
Answer:
BUSINESS: Does your business have accumulated pallets of e-waste from over the years, taking up expensive storage space, in the way, collecting dust in your warehouse or office? Are you tired of tripping on all the "junk" around your warehouse or office? Call us today to schedule a FREE pickup! 1-801-731-9444. Also, we generally offer a free pickup service for a lot of items like wire, electronics, computers, metals, etc.
RESIDENTIAL: If you have about a truck load of electronics, computers, monitors, wire or metals then we can usually offer a free pickup service to you, too. If you have one or two items then it might be better for the environment if you brought your "junk" to us by visiting our contact page or visit the drop off locations.
You always have the option to simply deliver most of your items to us at no charge! You also have the option to visit the local drop off locations to see where to drop your items off, which we have scheduled pickups from these central locations around the Wasatch Front.
Question: Where do I suggest more questions for the Frequently Asked Questions area?
Answer: Please, make your suggestions to us by visiting our contact page...thanks!!!
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